CONTACT

💙 Still Need Help? We’re Here for You.

 

Before sending us a message, we encourage you to take a quick look through the Frequently Asked Questions above. We’ve included answers to many of the questions we receive most often, and you may be able to find what you need right away.

If you still need assistance, please use the contact form below to reach Team Judah.

We’re happy to help with questions about your account, purchases, subscriptions, event registrations, access to your library or TRUE YOUniversity™, and other questions related to The Judah Channel.

 

🕘 Our Support Hours

Our normal customer support hours are:

Monday–Friday
9:00 AM–5:00 PM ET
excluding observed U.S. holidays and occasional announced office closures

Messages are reviewed in the order they are received, and we do our best to respond within 24 hours once support is active.

If you submit your message during the evening, weekend, a holiday, an event, or another temporary office closure, don’t worry — your message will still be received and waiting safely in our support queue when we return.

 

✍️ Help Us Help You Faster

To help us assist you as efficiently as possible, please make sure your message includes:

  • Your full name
  • The email address used at checkout or registration
  • The product, event, subscription, course, or community area involved
  • A clear description of what you need help with
  • Any helpful order numbers, receipts, screenshots, or error messages

If your question involves an upcoming live event, a login or access issue, or a time-sensitive billing matter, please mention that clearly in your message so our team can identify the nature of your request as quickly as possible.

Please avoid submitting the same request multiple times unless you need to correct information or provide something important that was missing from your original message.

 

📩 Please Double-Check Your Email Address

Before submitting the form, take a moment to make sure the email address you entered is correct.

Our reply will be sent to that address, so an incorrect or misspelled email may prevent us from being able to reach you.

Once you submit your message, you’ll be taken to a confirmation page letting you know that it was successfully received.

 

🔒 Security Reminder

We’ll never ask you to send your password or full payment details by email or through this contact form.

Please do not submit sensitive financial or login information. If additional secure information is needed to assist you, we’ll provide an appropriate way to share it.

 

🪽 Ready to Reach Out?

Complete the form below and click SEND MESSAGE.

Your message will be safely added to our support queue, and a member of Team Judah will be in touch as soon as possible during our regular support window.

We look forward to helping you. 💙

FREQUENTLY ASKED QUESTIONS

Contact Team Judah🪽

Please use the form below for questions that weren’t answered in the FAQs or contact information above.

Before submitting, please take a moment to:

📧 Double-check your email address. Our reply will be sent to the email you enter below, so please make sure it is spelled correctly.

✍️ Give us the details we need to help you quickly. If applicable, include the product, event, subscription, or course involved, the email address used for your purchase or registration, and any helpful order numbers, receipts, screenshots, or error messages.

🔒 Please do not send passwords or full payment information. If secure information is needed, our team will provide an appropriate way to share it.

**For our support hours, response-time expectations, and additional contact information, please see the full details near the top of this page.**

When you’re ready, complete the form below and click 📤SEND MESSAGE.

By submitting this form, you agree to receive email communications from The Judah Channel, including a response to your request and occasional news, events, teachings, and updates. You may unsubscribe from marketing emails at any time. We respect your privacy and will never sell or share your personal information.